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Booking Terms & Conditions

First Light Mooloolaba

 

Cancellation Policy

High Season (20/12/2024 – 11/01/2025.    |    19/12/2025 – 10/01/2026)
If booking is cancelled up to 14 days prior to arrival no fee will be charged. If cancelled later or in case of a no-show, the total price of the reservation will be charged. If booking dates cross seasons, the most restrictive policy will apply to the booking.

All our apartments are individually owned. Occasionally, due to the removal of a unit from our holiday letting pool, we may need to adjust your booking by placing you in a different category or, in some cases, be unable to accommodate your stay on the dates booked.

 

Low & Mid Season (All other dates)

If booking is cancelled up to 72 hours prior to arrival no fee will be charged. If cancelled later or in case of a no-show, the total price of the reservation will be charged.

If booking dates cross seasons, the most restrictive policy will apply to the booking.

1.43% credit card surcharge applies for all credit card transactions.

No refunds apply for booking made on a non-refundable rate.

Pacific Beach Resort

 

Cancellation Policy

High Season (20/12/2024 – 11/01/2025. | 19/12/2025 – 10/01/2026)
If booking is cancelled up to 14 days prior to arrival no fee will be charged. If cancelled later or in case of a no-show, the total price of the reservation will be charged. If booking dates cross seasons, the most restrictive policy will apply to the booking.

All our apartments are individually owned. Occasionally, due to the removal of a unit from our holiday letting pool, we may need to adjust your booking by placing you in a different category or, in some cases, be unable to accommodate your stay on the dates booked.

 

Low & Mid Season (All other dates)

Low & Mid Season (All other dates)
If booking is cancelled up to 7 days to arrival no fee will be charged. If cancelled later or in case of a no-show, the total price of the reservation will be charged. If booking dates cross seasons, the most restrictive policy will apply to the booking.

1.43% credit card surcharge applies for all credit card transactions.

No refunds apply for booking made on non-refundable rate or within no cancellation period.