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Booking Terms & Conditions

First Light Mooloolaba

 

Cancellation Policy

High Season (20/12/2024 – 11/01/2025.    |    19/12/2025 – 10/01/2026)
If booking is cancelled up to 14 days prior to arrival no fee will be charged. If cancelled later or in case of a no-show, the total price of the reservation will be charged. If booking dates cross seasons, the most restrictive policy will apply to the booking.

 

Low & Mid Season (All other dates)

If booking is cancelled up to 72 hours prior to arrival no fee will be charged. If cancelled later or in case of a no-show, the total price of the reservation will be charged.

If booking dates cross seasons, the most restrictive policy will apply to the booking.

1.43% credit card surcharge applies for all credit card transactions.

No refunds apply for booking made on a non-refundable rate.

Pacific Beach Resort

 

Cancellation Policy

High Season (20/12/2024 – 11/01/2025. | 19/12/2025 – 10/01/2026)
If booking is cancelled up to 14 days prior to arrival no fee will be charged. If cancelled later or in case of a no-show, the total price of the reservation will be charged. If booking dates cross seasons, the most restrictive policy will apply to the booking.

Low & Mid Season (All other dates)

Low & Mid Season (All other dates)
If booking is cancelled up to 7 days to arrival no fee will be charged. If cancelled later or in case of a no-show, the total price of the reservation will be charged. If booking dates cross seasons, the most restrictive policy will apply to the booking.

1.43% credit card surcharge applies for all credit card transactions.

No refunds apply for booking made on non-refundable rate or within no cancellation period.